All orders will be shipped within 24 hours of order being placed (Monday to Friday only)
We use Royal Mail and Various Couriers:
- Recorded Delivery (1-5 day delivery) £5.50
- Courier (3-5 day delivery) £4.40
We do not post out or deliver on Saturday, Sundays or Public Bank holidays.
Europe and Worldwide Shipping
We do ship worldwide, but due to restrictions on sending nail polishes/liquids, out of the UK, we can only ship them via DHL, therefore email us for an accurate quote if buying non liquids/nail polish.
Please note that if your parcel exceed 1.5kg, excess shipping will need to be paid, and in this instance we will email you. Also note, that a telephone number is required by DHL.
We are unable to ship nail polish to Australia and Japan due to airline restrictions.
Returns and exchanges
- We do not cover your shipping costs back to us and it is your responsibility to ensure that product reach us in the some condition as when sent out.
- All sales are final and cancellations due to change of mind are not accepted.
- We are happy to accept a return in the event of you ordering the wrong item, providing it is unused and as delivered, still in its original packaging and that is dispatched to us within 7 days of receipt by you.
- Please contact us at [email protected] and let us know what you are returning and why. A 20% admin charge will be added for products to be exchanged/returned as well as postage.
- Please remember to indicate if you would like a refund or exchange. If you would like an exchange please remember to identify what item you would like in exchange.
- All exchanges are based on stock availability.
- Generally exchanges take 2-3 working days to process plus the delivery time to your area.
- Your payment will be credited back to your PayPal account.
- Returns for refund are processed within 2-3 working days of receiving the item.
- If a faulty item, then photographic evidence will be required.
Your items should be sent back to us within 7 days of receipt by you. Late returns may not be refunded or exchanged.